TERM OF USE
Welcome to the dreamshop.com.my website, a site (this “Website”) owned by DCR MARKETING SDN BHD (“DCR”). The following terms and conditions set out in these Terms of Use apply to your access and use of this Website. Please read these Terms of Use carefully. If you do not accept these Terms of Use, please discontinue your access to this Website and/or use of the services immediately.
The material, functions, information, and content provided in this Website may be changed from time to time with or without notice at DCR's absolute discretion. It is your responsibility to periodically review these Terms of Use. Your continued access or use of the Website and/or the services provided herein subsequent to any such change will be deemed as your acceptance to those changes.
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity and DCR concerning your access and in relation to your use of the Website and/or the services provided herein.
This Website is intended for users who are at least 18 years old only. Minors under the age of 18 are not permitted to use or register for this Website.
1.0 MEMBERSHIP REGISTRATION
A simple registration process would need to be completed where you will be required to key in your email address as Login ID and create your own password for the creation of an account with the Website by providing a true, accurate, current, and complete information about yourself.
You shall be solely responsible for maintaining the confidentiality of your Login ID and password, and you agree to accept responsibility for all activities that occur under your account or password whether or not authorized by you and you shall immediately notify DCR if it comes to your knowledge that your login name and/or password has been compromised or there has been unauthorized use of your account.
DCR shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorized use of your login name and/or password. DCR reserves the right to remove, reclaim or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
1.0A TERMINATION, SUSPENSION AND CONTROL OF ACCOUNT
DCR reserves the right to refuse service, terminate and/or suspend accounts, remove, or edit the content, or cancel orders at its sole discretion at any time if: -
You further agree that DCR shall not be liable to you or to any other person as a result of any such termination, suspension of account, refusal of service, cancelation of order and removal of content.
2.0 DISCLAIMER OF WARRANTIES AND LIABILITY
You expressly understand and agree that your access in relation to your use of this Website and/or the services provided herein are at your sole risk. The materials and information in this Website, including but not limited to the Product description, information, data, text, graphics, audio, video, links or other items (hereinafter collectively referred to as “Materials and Information”), are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
DCR shall use its reasonable efforts to ensure the accuracy and validity of the materials and information made available on the Website, DCR does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of completeness, accuracy usefulness, reliability, fitness for a particular purpose in respect of the Website, the material and information and/or functions therein and expressly disclaims liability for errors and omissions in such materials and information and/or functions.
Unless otherwise expressly stated herein, DCR and its participating strategic partners do not make any warranty, express or implied, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability, fitness for a particular purpose, the material, information and/or functions on any product and/or service made available on the Website.
All Easy Payment Plan (EPP) offer in our portal is managed by DCR MARKETING SDN BHD. This will include all related processes and EPP application processes with the banks. DCR MARKETING SDN BHD will be the final entity to process EPP applications with the respective banks.
All financial facilities or payment plan offered by banks extended through the Website to you for purchase of the products and services from the Website by way of instalments are subject to the terms and conditions of the relevant banks and amendments from time to time. To utilise these facilities, you must select the relevant eligible financial facilities or payment plan during the checkout for the products and services on the Website subject to terms and conditions of the relevant banks.
You accept the inherent security risks of providing information and dealing online over the internet and agree that DCR has no liability or responsibility of any breach of security.
DCR will not be responsible or liable to you or any losses you incur arising from: -
The prices displayed on the Website is exclusively valid and limited for purchases made through the Website for the specific products and services listed on the Website only. These prices shall not/do not apply to other sales channels, platforms or physical stores nor to such products or services that are not listed on the Website, regardless of whether such products or services are offered by a brand or a merchant featured on the Website.
3.0 CONDUCT
Your access and use of this Website shall at all times be in accordance with all rules, regulations, laws and legislation governing the same and any guidelines and policies of DCR pertaining thereto. You shall not conduct yourself in a way which:
or otherwise misuse in any way, this Website, its contents and the services provided hereunder. Neither shall you assist or enable others to perform or carry out the acts as above mentioned.
4.0 DELIVERY
No free trial period will be offered for all products featured.
Your purchase delivery subject to stock availability and depending on your delivery location. The products will be couriered to addresses within Malaysia only. No delivery to P.O. Box addresses.
All products purchased from this Website are made pursuant to a delivery arrangement stated in the terms and conditions applicable to the products and services. The risk of loss or damage and title for such products shall be passed to you upon the delivery of the possession of the product to you.
In the event of any unsuccessful delivery of the products and/or services by DCR due to your absence in receiving the products and/or services at the designated address agreed by you, you shall solely bear the total cost of further deliveries of the products and/or services to you. You are hereby notified that DCR shall give no refund to you for the products and/or services under the aforementioned circumstances and/or any causes and circumstances beyond DCR’s control.
5.0 RETURN, REPLACEMENT, CANCELLATION AND REFUND POLICY
All return, refund, replacement and cancellation must be done in accordance with the instructions and terms and conditions as set out in the DCR’s Return, Replacement, Cancellation and Refund Policy.
In the event that there is any unresolvable dispute between DCR’s merchant and/or you as a user, the User (as the Buyer) and DCR’s Merchant (as the Seller) irrevocably agree to :
6.0 COPYRIGHT AND TRADEMARKS
All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned and/or licensed by DCR and/or its content supplier and are protected by copyright, trademarks and other laws. The compilation of all content on this Website is the exclusive property of DCR and is protected by copyright laws.
Unless the prior written consent of DCR and/or the relevant third party proprietor(s) of any of the trademarks, service marks or logos appearing on the Website has been obtained, no license or right is granted to any party accessing this Website to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, unless the prior written consent of DCR and/or the relevant proprietor(s) has been obtained, no such trademarks, service marks or logos may be used as a link or to mark any link to the Website or any other site owned and/or controlled by DCR.
7.0 LICENSE AND WEBSITE ACCESS
DCR grants you a limited license to access and make personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DCR. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DCR. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of DCR and/or its relevant third-party proprietor without express written consent. You may not use any metatags or any other "hidden text" utilizing DCR 's name or trademarks without the express written consent of DCR.
8.0 EXCLUSION OF LIABILITY
DCR and its participating strategic partners shall not in any event be liable for any loss or damage howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this Website (or any third party link to or from the Website), reliance on the information contained on the Website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise. This exclusion clause shall take effect to the fullest extent permitted by law.
9.0 INDEMNITY
You hereby irrevocably agree to indemnify and keep indemnified DCR and its participating strategic partners from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by DCR and its participating strategic partners in connection with or arising from:
(1) your misuse of this Website and the services provided herein, and/or
(2) your breach of these Terms and Conditions howsoever occasioned, and/or
(3) any intellectual property right or proprietary right infringement claim made by a third party against DCR in connection with your use of this Website.
10.0 PRODUCT INFORMATION AND ORDER
The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing and availability. In the event an error occurs, it will be corrected immediately. DCR reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted).
11.0 PRICING ERROR POLICY
If we found any errors on the price for any items listed in dreamshop.com.my, we reserved the right to amend the price of the products even though the order has been paid. We will then request buyers to confirm again if they agree to the newly revised prices. If they do not agree to the revised price, order will be cancelled and money will be refunded to buyer in full.
12.0 COMMUNICATIONS
We will communicate with you by e-mail and/or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
13.0 CURRENCY
All transactions on the Website are for orders of products and/or services effected in Malaysia and in respect of local deliveries only. All transactions are to be conducted and payable in Ringgit Malaysia (RM), unless otherwise indicated.
14.0 WAIVER
The failure of DCR to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
15.0 MODIFICATION AND SEVERABILITY
DCR reserves the right to make changes to the Website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severed and shall not affect the validity and enforceability of any remaining condition.
16.0 LAW AND JURISDICTION
These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this Website and/or using the services provided herein by DCR, you hereby consent to the exclusive jurisdiction of the courts of Malaysia in all disputes arising out of or relating to the use of this Website.
17.0 ADDITIONAL CHARGES AND FEES
The prices displayed on the Website does not include any additional charges including but not limited to taxes, title, license, registration fees, on-the-road fees, processing and handling fees, runner fees, inspection fees, road tax, insurance premiums or any other costs required to operate the product and services. The aforementioned fees and charges may be paid and settled to the dealer, merchant, third party agency, the relevant authority and/or any relevant entity and body and are not included in the net selling price.
You agree that all prices and availability of all products and services on the Website are subject to changes and may be subject to additional charges and fees including but not limited to processing fee, registration fee, signed up fee, admin fee, transportation fee, runner fee, packaging fee or any other charges and any other fee as may be determined and imposed by DCR. DCR is not obligated or required to notify you of any changes of prices or availability of any product or service on the Website. By making a transaction and/or purchase on the Website, you are deemed to have agreed to such prices and its additional charges and fees, including those that may vary.
18.0 WARRANTY
The merchant on the Website may provide warranty for certain products and services at the merchant’s sole discretions subject to the applicable merchant’s terms and conditions.
Dreamshop is a full range products and gift voucher online platform for customers to Pay with Points and Buy Now Pay Later 0%.
For further inquiries, please call us at +603 7832 6103 Mondays to Fridays between 9.00am to 6.00pm to speak to our customer service Alternatively, you may email us at [email protected] or you may leave a message to our WhatsApp number at +6017 600 6220 and we will reply to you as soon as we resume our operation hours.